Shipping Policy
| HOLIDAY SHIPPING | TRACKING |
WHERE DO YOU SHIP?
We currently ship to the 48 contiguous U.S. states.
Exluding: Alaska, Quam, Hawaii,Palau, Puerto Rico, we cannot ship to P.O. Boxes.
* Love our item but live outside of the US? Just click Here, include the items your interested in and your shipping address, we will get back to you with the details.
WHAT ARE YOUR SHIPPING RATES?
We calculate your shipping rate based on the total order price.
$25 and under: $8 ground
$25-$150: $10 ground
$150- $400: Ground Free Shipping
$400 and up : Contact us for calculated rate
WHEN WILL I GET MY ORDER?
We typically process orders within 1-2 business days for all in-stock items.
Our default shipping method is UPS or USPS ground, which takes between 4-7 business days depending on distance ( we ship from Washington state ).
However, holidays, weather, and heavy demand might extend delivery timing.
Please allow longer ship times for any special order items direct from vendor.
Please note: we are not able to combine orders for shipment.
CUSTOM ORDERS
Shipping time estimate will be given by us.
IMPORTED PRODUCT
Shipping time estimate for imported items will be details on the product page, please contact us for more details
EXPRESS OR EXPEDITED SHIPPING
Due to its environmental cost, we don't offer rush or expedited shipping at this time, We hope you understand.
However, in special cases we might be able to accommodate.
Please contact us directly help@lollygag.co with any requests.
HOW DO YOU PACKAGE YOUR ITEMS?
We care about Mother Earth, so we pack every item with special care using 100% recyclable, biodegradable paper & fill the void space with recyclable paper as much as possible.
Learn more about our packaging here
HOW DO I TRACK MY ORDER
When your order is processed, you will receive an order confirmation.
Once the item is fulfilled, we will send you an email or sms with tracking information.
RECEIVED A DAMAGED OR BROKEN PRODUCT
Oh no! We want you to be 100% happy with your lollygag order so, if anything in your order arrives damaged, please contact us within 3 business days so we can file a claim with the shipping carrier and get a replacement out to you ASAP. We will issue you a return label via email at this time.
Please send us a clear photo of the damaged item to help@lollygag.co and include your name and order number.
However, If the item is out of stock or was one of a kind (for example, vintage), you will receive a store credit.
DO YOU SHIP INTERNATIONALLY?
We currently ship only in the continental 48 states.
We do not typically ship internationally. However, we might be able to accommodate special requests. Please contact us directly help@lollygag.co and for more information.
HOLIDAY SHIPPING
UPS & USPS holiday deadline is Dec. 15
Any order placed past this date might arrive after Christmas day.
We usually process orders within 1-3 business days for all in-stock items.
Your order will ship from our headquarters in Washington state. Please refer to the map below for estimated shipping times once your order is with the shipping carrier..
* However weather, and heavy demand might extend delivery timing
