Orders are shipped from Olympia, WA. We currently ship to the 48 contiguous U.S. states. Unfortunately, due to box size, we cannot ship to Alaska, Hawaii, Guam, Palau, Puerto Rico, or P.O. boxes.
Love our items but live outside the U.S.? Just email us with the items you're interested in and your shipping address. We’ll provide a shipping quote ASAP!
What are your shipping rates?+
Shipping rates are calculated based on your order total:
$25 and under: $8 ground
$25–$150: $10 ground
$150–$400: Free ground shipping
$400 and up: Contact us for a calculated rate
When will I get my order?+
Orders are typically processed within 1–3 business days from our Washington State warehouse. Standard shipping via UPS or USPS takes 1–6 business days depending on your location. Holidays, weather, or high demand may extend delivery times.
Custom & Imported Products+
Estimated shipping times are provided on the product page. Please contact us for additional details.
Do you offer expedited shipping?+
We do not offer rush shipping at this time. Please reach out via website chat or email for special accommodations.
How do I track my order?+
Once your order is processed, you will receive a confirmation email. After fulfillment, we’ll send tracking information via email or SMS.
Can I combine multiple orders for shipping?+
If possible, we are happy to accommodate. Contact us via website chat or email.
How do you package your orders? Is it eco-friendly?+
We use 100% recyclable, biodegradable paper and filler to minimize environmental impact while ensuring items arrive safely.
Received a damaged or broken product?+
If anything arrives damaged, contact us within 3 business days at help@lollygag.co with:
Your name
Order number
A clear photo of the item and packaging
We’ll file a claim and send a replacement or issue store credit if necessary.
Do you ship internationally?+
We currently ship only to the continental U.S. (48 states). For international requests, contact help@lollygag.co.
HOLIDAY SHIPPING
UPS & USPS holiday deadline is Dec. 15 Any order placed past this date might arrive after Christmas day.
We usually process orders within 1-3 business days for all in-stock items. Your order will ship from our headquarters in Washington state. Please refer to the map below for estimated shipping times once your order is with the shipping carrier..
* However weather, and heavy demand might extend delivery timing
HOLIDAY RETURNS
To help with your holiday shopping gift giving, purchases (excluding vintage & used) made between October 15 Through December 26 can be returned until January 14
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